Control panel update on Aug 3rd

On August 3rd, starting at 7 pm, we'll be conducting an upgrade of our Solus control panel.

Access to some VPS might be limited during the maintenance window.

Apologies for any inconvenience.

29th Jul 2020
Crypto Currency Payment Maintenance - 1/26/20 1600 EST

Our crypto currency payment processor will be conducting scheduled maintenance on January 26, 2020 starting at 1600 US Eastern Standard Time, lasting up to 4 hours.

If you experience difficulty making a payment during this time frame, please try again once the maintenance window has been completed.

Thanks for your understanding!

24th Jan 2020
[Completed] Dallas Network Maintenance (8PM EST - January 21, 2020)

Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »

21st Jan 2020
[In Progress] New Help Desk Deployment (12 PM EST - January 22, 2020)

Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »

20th Jan 2020
Hardware incident in UK hypervisor on November 7th

In the morning hours of November 7th, one of the hypervisors in our UK location experienced a massive and unpredictable hardware failure. Upon rebooting the machine, we detected a considerable amount of I/O errors. This indicated that the hardware event had severely affected the RAID arrays in the server.  While it is still early stages to ... Read More »

7th Nov 2019
Maintenance in UK server on Oct 21st during nighttime

On Oct 21st, starting at 8 pm London time, our technicians will be performing scheduled maintenance in one of our UK nodes. We expect a short downtime window to result from this. Apologies for any inconvenience.

21st Oct 2019
Client Area Maintenance

At 10 PM US EDT on 9/25/19, tmzVPS staff will be performing software upgrades on the Client Area to continue to provide our customers with the best possible service. Estimated time for completion is 40 minutes. If you require assistance with your services during the maintenance window, please email [email protected]

25th Sep 2019
[RESOLVED] Security improvements on September 25th

As a managed provider, we care deeply about our customers' security. On the 25th of September, we'll be introducing a new security measure to help keep your server safe. Many of our customers use WordPress to power their websites. We'll be adding built-in rate-limiting of logins and xmlrpc requests to all our managed servers. What that means is ... Read More »

20th Sep 2019
Cabinet maintenance in UK datacenter on Aug 31st

The PDU (Power Distribution Unit) within our cabinet is beginning to show signs of potential failure in the near future. Our team has elected to replace the PDU proactively in order to mitigate any impact on services utilizing the PDU. Maintenance Window:START - Saturday August 31st, 2019 @ 6:00PM EDT (11:00PM GMT)FINISH - Sunday September 1st, ... Read More »

28th Aug 2019
[RESOLVED] Reboot for network updates - London

We will be restarting one of our UK VPS nodes tonight to apply network updates.
Expected downtime should be less than 30 minutes.

27th Jun 2019