On Tuesday Dec 22nd, at 6 am EST, we will be performing a drive in one of our hypervisors. Downtime of about 20 minutes might be experienced by some users.
On Saturday Nov 28th, at 11 am EST, we will be performing a drive replacement in our KVM node dfw13893. Expected downtime is about 30 minutes.
Apologies for the inconvenience.
On Saturday the 21st of November, we performed scheduled network maintenance: we transitioned to a new network cluster that is better prepared to handle larger amounts of traffic, and will allow us to provide a more resilient and stable service. Unfortunately, during our maintenance window, we encountered a serious complication with our networked ... Read More »
Update For further updates, please see https://www.tmzvps.com/command/index.php/announcements/26/Node-outage---Dallas-location.html Update - 2300 CST Unfortunately the one node still offline is going to need on-site work to restore service, current estimate for this is sometime very late tonight (early tomorrow morning) for the required ... Read More »
On August 3rd, starting at 7 pm, we'll be conducting an upgrade of our Solus control panel.
Access to some VPS might be limited during the maintenance window.
Apologies for any inconvenience.
Our crypto currency payment processor will be conducting scheduled maintenance on January 26, 2020 starting at 1600 US Eastern Standard Time, lasting up to 4 hours.
If you experience difficulty making a payment during this time frame, please try again once the maintenance window has been completed.
Thanks for your understanding!
Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »
In the morning hours of November 7th, one of the hypervisors in our UK location experienced a massive and unpredictable hardware failure. Upon rebooting the machine, we detected a considerable amount of I/O errors. This indicated that the hardware event had severely affected the RAID arrays in the server. While it is still early stages to ... Read More »
On Oct 21st, starting at 8 pm London time, our technicians will be performing scheduled maintenance in one of our UK nodes. We expect a short downtime window to result from this. Apologies for any inconvenience.