Cabinet maintenance in UK datacenter on Aug 31st

The PDU (Power Distribution Unit) within our cabinet is beginning to show signs of potential failure in the near future. Our team has elected to replace the PDU proactively in order to mitigate any impact on services utilizing the PDU. Maintenance Window:START - Saturday August 31st, 2019 @ 6:00PM EDT (11:00PM GMT)FINISH - Sunday September 1st, ... Read More »

28th Aug 2019
[RESOLVED] Reboot for network updates - London

We will be restarting one of our UK VPS nodes tonight to apply network updates.
Expected downtime should be less than 30 minutes.

27th Jun 2019
[RESOLVED]Planned reboot for storage increase - London 10408

Planned reboot for storage increase - London 10408 - expected downtime less than 30 minutes

31st May 2019
[RESOLVED]Planned reboot for storage increase - London 10408

We will be rebooting all VMs later tonight on London node 10408 in order to add storage for backups.
Client downtime should be less than 1 hour

27th May 2019
[RESOLVED]Scheduled maintenance on hypervisor

On Sunday March 10th, starting at 10 am EST, we will be conducting scheduled maintenance in one of our hypervisors, 1836guest1. Customers might experience intermittent downtime during a 60-minute period.

We apologize for the inconvenience.

7th Mar 2019
[RESOLVED] Planned reboot for storage increase - hd-skuk2-g1sl

We will be performing a reboot of the node tonight to add more storage, expected downtime will be minimal.

19th Oct 2018
[RESOLVED] Temporary issue with skuk2 and hd-skuk2-g1sl

We are aware of an issue with these nodes are actively investigating. While we do not have an ETA at this time, rest assured that our System Administrators have been proactively notified and they are working to resolve the issue just as soon as is possible. We appreciate your patience and apologize for the inconvenience.UPDATE 10/9/18 9:18AM EDT: ... Read More »

9th Oct 2018
[Resolved] Temporary Issue With hd-skuk2-g1sl

We are aware of an issue with the VPS node hd-skuk2-g1sl at this time. Our System Administrators were proactively notified and are actively investigating the incident at this time. While there is no ETA at present, we hope to have the issue resolved soon.Thanks for your patience!UPDATE 9/27/18 10:45AM ET: The issue is resolved and servers are ... Read More »

27th Sep 2018
[RESOLVED]skuk2 maintenance on Aug 30th

On Aug 30th, starting at 12:30 am EST, our datacenter technicians will be performing scheduled maintenace on hypervisor skuk2. We expect downtime to last approximately 30 minutes.They will be reconfiguring BIOS settings in the server to ensure that the node runs at top performance.We will do everything within our reach to minimize the impact.We ... Read More »

29th Aug 2018
[Resolved] Service Disruption - skuk2

All services have been restored at this time. In the event you are still experiencing an issue please contact our helpdesk via your client area at your earliest convenience. We will provide a full incident report from our datacenter as soon as one is made available.Thank you all very much for your patience and understanding! Update: 1455 US ... Read More »

23rd Aug 2018