Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ... Read More »
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ... Read More »
In the morning hours of November 7th, one of the hypervisors in our UK location experienced a massive and unpredictable hardware failure. Upon rebooting the machine, we detected a considerable amount of I/O errors. This indicated that the hardware event had severely affected the RAID arrays in the server. While it is still early stages to ... Read More »
On Oct 21st, starting at 8 pm London time, our technicians will be performing scheduled maintenance in one of our UK nodes. We expect a short downtime window to result from this. Apologies for any inconvenience.
At 10 PM US EDT on 9/25/19, tmzVPS staff will be performing software upgrades on the Client Area to continue to provide our customers with the best possible service. Estimated time for completion is 40 minutes. If you require assistance with your services during the maintenance window, please email [email protected]
As a managed provider, we care deeply about our customers' security. On the 25th of September, we'll be introducing a new security measure to help keep your server safe. Many of our customers use WordPress to power their websites. We'll be adding built-in rate-limiting of logins and xmlrpc requests to all our managed servers. What that means is ... Read More »
The PDU (Power Distribution Unit) within our cabinet is beginning to show signs of potential failure in the near future. Our team has elected to replace the PDU proactively in order to mitigate any impact on services utilizing the PDU. Maintenance Window:START - Saturday August 31st, 2019 @ 6:00PM EDT (11:00PM GMT)FINISH - Sunday September 1st, ... Read More »
We will be restarting one of our UK VPS nodes tonight to apply network updates.
Expected downtime should be less than 30 minutes.
Planned reboot for storage increase - London 10408 - expected downtime less than 30 minutes
We will be rebooting all VMs later tonight on London node 10408 in order to add storage for backups.
Client downtime should be less than 1 hour