All services have been restored at this time. In the event you are still experiencing an issue please contact our helpdesk via your client area at your earliest convenience. We will provide a full incident report from our datacenter as soon as one is made available.
Thank you all very much for your patience and understanding!
Update: 1455 US EDT:
Datacenter technicians are still working to restore all services stemming from the power issue which caused this incident. Our support team continues to be in communication with the datacenter team and will continue to post information as it becomes available.
Update - 1240 US EDT:
Technicians continue to work to restore service to this node. We will continue to provide updates as they become available. Thank you for your understanding
At approximately 07:18 US EDT, tmzVPS technicians detected a hardware issue with the skuk2 node causing service disruption to customers hosted on it. Datacenter technicians were immediately dispatched and are currently troubleshooting the issue and working as quickly as possible to restore services. We will continue to provide updates as they are available.
Thank you for your patience!
Thursday, August 23, 2018