We offer 24/7 technical support to all managed and unmanaged VPS and dedicated server cusomers. To achieve our high level of customer support we operate a support team that spans the globe and timezones. Our support team is passionate about hosting and loves to help customers. We believe that customer satisfaction is a big part of any business relationship and hence we are ready to help, 24/7.

No one likes waiting. We try to maintain an average support ticket response time of no more than 30 minutes. Less wait equals to happier customers.

We put so much emphasis on the quality of support that we have a separate department for quality management. A senior staff member from the quality control team checks everyday tickets in random to ensure that our customers receive nothing less than a great service.


SUPPORT OPTIONS


You can use any of the following options to get support.

         
 

tmzVPS Ticket System

Submit a new support ticket (24/7)


We offer 24/7 ticket support. The average response time to support tickets is 30 minutes.

 

tmzVPS Forum

Post a new support question on our forum


Get help from other community members and our staff. All questions posted on our forum are generally answered in a day by our staff members.

 
         


Self-Help Options

 

Knowledgebase

Knowledgebase


You can get instant answers to the commonly asked questions in our knowledgebase.


Suggest a new article

Video Tutorials

Video Tutorials


We have a wide range of video tutorials.


Suggest a new video tutorial

Network Status

Network Status


You can find instantly if there is an ongoing network outage or server issue without opening a ticket.

 
         

"Thanks again for all your help... Great customer service so far!"
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CURRENT PROMOTIONS





We offer fully managed and scalable solutions. Select the hosting package that fits your needs.

Web Hosting

Ideal for small websites.

$1.99 /mo

 

Managed VPS

Includes free cPanel/WHM and management.

$33 /mo

 

Managed Dedicated Server

Includes free cPanel/WHM and management.

$149 /mo


Confused? Please contact sales anytime for free consultation.